What to expect as a family member
When someone you love is moving into a supported living service, it’s completely natural to feel a mix of emotions. The information on this page is designed to hopefully ease the emotions you may be feeling and gently guide you through what to expect from us.
Person-Centred Approach
We focus on what matters most to each individual, their lives, their choice, their goals and what makes them happy. We work closely with each supported individual, their family and the wider community to create our tailored support plans for each individual. This is put in place so we can have their best interests in mind when supporting them.
What to expect as a family member
When someone you love is moving into a supported living service, it’s completely natural to feel a mix of emotions. The information on this page is designed to hopefully ease the emotions you may be feeling and gently guide you through what to expect from us.
Person-Centred Approach
We focus on what matters most to each individual, their lives, their choice, their goals and what makes them happy. We work closely with each supported individual, their family and the wider community to create our tailored support plans for each individual. This is put in place so we can have their best interests in mind when supporting them.
What to expect
Choosing support for someone you love is a big decision. Here’s what you can expect from us, every step of the way.
Open communication
You’ll always know who to speak to if you have any questions or concerns.
Safety & Wellbeing
Our approach promotes dignity, protects right and encourages independence.
Skilled caring staff
Our skilled, caring staff build trusted relationships and support people to thrive.
Independence
You’ll always see your loved one supported to grow at their own pace.
What to expect
Choosing support for someone you love is a big decision. Here’s what you can expect from us, every step of the way.
Open communication
You’ll always know who to speak to if you have any questions or concerns.
Safety & Wellbeing
Our approach promotes dignity, protects right and encourages independence.
Skilled caring staff
Our skilled, caring staff build trusted relationships and support people to thrive.
Independence
You’ll always see your loved one supported to grow at their own pace.
JMS Trust: Person-centred supported living
The Trust final piece of work has been creating a resource called “Our journey, their future: Person-centred supported living” to share the learning and reflections of the families we’ve worked with, in the hopes of helping other families who have been thinking about doing something similar.
JMS Trust has supported on 17 projects, impacting 64 families and 70 people with learning disabilities, where people now have a home that is bespoke to them.
The people we support
Find out about the people that we support and the achievements they’re proud of.
CP has been supported by 1st Enable for 4 years now. One thing in particular that she is proud of is the fact that she has her own flat with her own space. Since being at 1st Enable,
CP’s Story
AM has been living with 1st Enable for almost a year now. One thing that AM is particularly proud of achieving since joining 1st Enable is the progress that he has made in a short amount of time
AM’s Story
SG has been living in supported living since 2023. One thing that she is very proud of is her increase in independence. She now has her own flat and does her own shopping.
SG’s Story
Alec has only been with 1st Enable for a couple of months now. From not socialising since 2020 due to health conditions, to thriving with active support is truly remarkable to see.
Alec
CW has been with 1st Enable since 2022, in that time we have worked really hard together building his confidence, exploring the community and developing strong relationships.
CW’s Story
GW has been with 1st Enable for almost 3 years now. In this time GW has made huge steps with his confidence and independence, even rediscovering his love for swimming.
GW’s Story
FAQs
We got you covered
Who is eligable for support?
Supported living is available to adults aged 18+ who need support due to a disability, mental health condition or additional needs. Support is personalised and based on an assessment of individual needs.
How are the support plans put together, and are we involved?
Each supported person has an individualised support plan developed in collaboration with themselves, their family members and the relevant wider community. The supported persons support plan will be created around the individuals goals, aspirations and preferences.
What is we have a concern or complaint?
We take all concerns seriously and have a clear process for raising and resolving them. You can also speak with the service and registered manager at anytime.
Are you CQC registered?
1st Enable are fully regulated by the CQC. Our CQC ratings reflect our commitment to delivering safe, high quality and person-centred support. You can view the report here.
FAQs
We got you covered
Who is eligable for support?
Supported living is available to adults aged 18+ who need support due to a disability, mental health condition or additional needs. Support is personalised and based on an assessment of individual needs.
How are the support plans put together, and are we involved?
Each supported person has an individualised support plan developed in collaboration with themselves, their family members and the relevant wider community. The supported persons support plan will be created around the individuals goals, aspirations and preferences.
What is we have a concern or complaint?
We take all concerns seriously and have a clear process for raising and resolving them. You can also speak with the service and registered manager at anytime.
Are you CQC registered?
1st Enable are fully regulated by the CQC. Our CQC ratings reflect our commitment to delivering safe, high quality and person-centred support. You can view the report here.
Any questions about the support?
We’re here to answer any questions that you may have, don’t hesitate and reach out to us