Service Manager
Location: Chester
Pay: £28,000 – £32,000
Role Overview:
1st Enable Ltd is seeking a Service Manager to assist the Regional Operations Manager in providing outstanding support to individuals who enjoy active lives.
The Service Manager is a full-time role working around core hours, including on-call duties, and flexibility to ensure smooth service delivery.
Please note that we are not able to offer sponsorship at this time.
Key Responsibilities:
- Service Management: Ensure compliance with CQC regulations, financial plans, and best practices. Support the Registered Manager in maintaining high standards.
- Staff Leadership: Supervise, mentor, and train staff, managing performance and development in line with HR policies.
- Person-Centred Care: Develop care plans, maintain records, and ensure high-quality support.
- Operations & Staffing: Manage rotas, monitor attendance, and ensure adequate staffing with the right skills.
- Training & Development: Attend training, gain relevant qualifications, and support staff development.
- Communication & Reporting: Lead meetings, oversee audits, and ensure service quality.
Qualifications:
- A Level 3/L4/L5 qualification or above in health and social care is desirable; support for achieving this qualification is available
- Experience with complex and challenging behaviours
- Experience as a Support Team Leader, Senior Support Worker, Senior Health Care Assistant, Care Manager, Home Manager, Registered Manager or Deputy Manager preferred
Benefits:
- Salary: £28,000 to £32,000 depending on experience
- Holidays: 28 days, including Bank Holidays (pro rata for part-time)
- Enhanced overtime rate
- Additional Pay for On-Call
- Blue Light Card: 1st year paid
- Free 24/7 external counselling support
- Paid training and induction
- Employee recognition scheme
- Medicash: Access to counselling, GP services, dental care, opticians, and more
- Cycle to work scheme
- £350 Joining Bonus (Pro Rata Ts&Cs apply)
- Free on-site parking
About 1st Enable
1st Enable is an outstanding care provider, rated by the CQC (Care Quality Commission). Our skilled workforce delivers exceptional support and care to individuals with additional needs. We focus on person-centred support plans, empowering those with learning disabilities to be equal participants in society, ensuring they have the same rights and opportunities as everyone else.
If you are passionate about making a difference and have the skills to lead a team in a rewarding environment, we’d love to hear from you!
Apply now to join a team that truly makes a difference every day!